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Start Electricity Service

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Introduction

Welcome! Complete this form to turn power on at your new home or business. If you are moving to another home within our service area, you can transfer your electricity account.

If we require your signature or a security deposit, we will notify you.

Newfoundland Power respects the privacy of its customers and recognizes the need to protect confidential information in its possession. By providing the requested information, you consent to its use for the provision of electrical service. To learn more about Newfoundland Power's commitment to privacy and confidentiality, view our Privacy Policy.

Please note: Information submitted through this form will be encrypted for your security.

Service Type

Would you like to start electricity service at a residential or commercial property?

Open Service Name

Would you like to open this account in your name or your business name?

Business Information

Fields marked with * are mandatory

Incorporated Name field is required
Business Name field is required
Date of Incorporation field is required
Telephone Number field is required
Telephone number must be 10 digits
Telephone number must be 10 digits
Email Address field is required

Please enter a valid email address.

Please enter a valid email address.

Email address doesn't match, please verify

* Do you agree to receive correspondence containing news, updates and promotions regarding Newfoundland Power's products and electric service and related services and programs?

This is required
Officer's Name field is required
Telephone Number field is required
Telephone number must be 10 digits

Personal Information

Fields marked with * are mandatory

Name
{{AccountInfo?.CustomerName}}
Business Name field is required
ERROR: Please provide your Last Name.
ERROR: Please provide your First Name.
ERROR: Please provide your Middle Name.
Date of Birth field is required
Email Address field is required

Please enter a valid email address.

ERROR: Verify your Email.

Please enter a valid email address.

Email address doesn't match, please verify
Phone Number must be 10 digits.

* Do you agree to receive correspondence containing news, updates and promotions regarding Newfoundland Power's products and electric service and related services and programs?

This is required

* Do you agree to receive correspondence containing news, updates and promotions regarding Newfoundland Power's products and electric service and related services and programs?

This is required

* Please provide a Telephone number at which you can be reached in the event we need to discuss your request.

Telephone Number field is required
Telephone number must be 10 digits

* Please provide one of the following forms of identification: Driver Licence, Passport Number, Birth Certificate Number, or Other.

This is required
{{IdentityTitle}} number is required.

* Are you currently employed elsewhere?

* Are you currently employed?

This is required
Employer Name field is required
Work Telephone Number field is required

Work Telephone Number must be 10 digits

* Do you have a spouse or co-occupant(s)?

* Do you have a business partner(s)?

This is required

* Please provide the name(s) and identification of your spouse or co-occupant(s)

* Please provide the name(s) and identification of your business partner(s)

Name is required.
ID is required.
ID Number is required.

* Will your spouse or co-occupant(s) also be responsible for electricity bills at this address?

* Is the partner(s) responsible for electricity costs at this address?

This is required

New Property Information

Fields marked with * are mandatory

Date is required

What is the address of your new property?

Service Address field is required
City/Town field is required
Province field is required

If the property does not have a civic address or is newly constructed, please provide directions to the property starting from a main road and include a description of the property such as the color and style of the property, and any identifying landmarks. This information is important to help our technical and line staff to locate your property.

To help avoid delays in processing your request, please provide the meter number. 

200/200
Current Mailing Address
{{AccountInfo?.Address1}}
{{AccountInfo?.Address2}}
{{AccountInfo?.Address3}}
{{AccountInfo?.PostalCode}}

* Would you like the mailing address for this account to be the same as above?

This is required

* Please provide a Mailing Address for this property

Mailing Address field is required
City field is required
Province/State field is required
Postal Code/Zip Code field is required

* Are you renting or buying this property?

This is required
Landlord's Name field is required
Landlord's Telephone Number field is required
Landlord's Telephone Number must be 10 digits

* Do you know the previous customer's name or account information?

Previous Service Information

*Have you ever had electrical service in your name from Newfoundland Power at another residence?

This is required

Previous Address

Street Address field is required
City field is required
Province field is required
Postal Code field is required

New Property Options

Fields marked with * are mandatory

* Is this property newly constructed (no prior electrical connection)?

This is required

New Construction
Please provide the building contractor's name and contact information

Contractor's Name field is required
Contractor's Phone # field is required
Contractor's Phone # must be 10 digits

Is the new property in a subdivision?

This is required
Subdivision name is required
Lot number is required

Please display lot number clearly in a front window.

To help us set-up your meter-reading route, please provide the name of a next-door neighbour if you are aware of this information.

* Do you know the name of a next-door neighbour?

* What is the style of this home?

Home Style field is required

* What is the primary heating fuel used?

Primary Heating Fuel field is required

* What is the primary heating system?

Primary Heating System field is required

* Is there a supplementary heating fuel?

Supplementary Heating Fuel field is required

* What is the supplementary heating system?

Supplementary Heating System field is required

* What is the primary water heating fuel used?

Water Heating System field is required

* Do you have an Electric Vehicle (EV) charger?

This is required

* Do you have a L2 EV charger?

This is required

What brand of L2 charger do you have?

This is required

Electricity Bill Delivery

As part of our online Customer Self Service options, Newfoundland Power will send your electricity bill conveniently through email. Once your request for new service has been completed, you will receive an email containing a link to confirm your email address. It is very important to complete this step; otherwise your bill will be mailed to you. An email notification will be sent to you each month with your bill attached in PDF format. Click here to learn more about ebills.

Once your new account is active, logon to My Account for billing and other convenient self service options.

Automatic Payment Plan

Sign up for our Automated Payment Plan and have the amount of your electricity bill automatically deducted from your bank account each month.

Would you like your monthly payment automatically paid from your bank account?

This is required

Electrical Service Agreement

By submitting this application for electrical service, you agree to enter into a binding contract with Newfoundland Power for the provision of electrical service.

The terms of this contract, including the rates and fees charged for electrical service, are approved by the Board of Commissioners of Public Utilities of Newfoundland and Labrador. Copies of the Rates, Rules and Regulations are available online or upon request.

An application for service fee of $8.00 plus HST will be applied to your account and will appear on your first month's electricity bill.

If a security deposit or Contribution in Aid of Construction (CIAC) is required or if Newfoundland Power requires you to sign an Electrical Service Contract, one of our Customer Service Representatives will contact you.

You also agree that to the best of your knowledge the information provided on this form is accurate and complete.

You have to agree to continue
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