Payment Options

Here are a few ways you can pay your bill

• Automatic Payment: Payments are taken directly from your bank account every month.
• Online Banking: Pay through your bank’s website or app by adding Newfoundland Power Inc. as a payee and entering your Newfoundland Power account number.
• Phone Banking: Call your bank to pay.
• At the Bank: Bring your bill to the bank and pay in person.
• Bank Machine: Use an ATM to pay.
• Drop Box: Put your payment and bill stub in one of Newfoundland Power's office drop boxes (open 24/7). Note: There are no cashiers at these boxes.
• Credit Card: Pay online using PaySimply. You’ll be charged a small fee.
• Mail: Send a cheque, money order or MoneyGram to Newfoundland Power at PO Box 8910, St. John’s, NL A1B 3P6.

Don’t forget your discount: Did you know by paying within 10 business days of your billing date you can receive a 1.5% discount?

Having trouble paying your bill?

If you feel like you won’t be able to make your payment on time we can work with you to make a payment arrangement. You can do this online, over the phone, or by chatting with Alex, our digital Customer Service Assistant. We’re here to help.

Report a Payment

Have you recently made a payment you want to tell us about? Report your payment here.

My Account

You can access your account information, including account balances and payment dates, 24 hours a day through MyAccount or our self-serve telephone system at 1-800-663-2802. You may also ask Alex, our digital Customer Service Assistant.

Get Your Bill by Email