Should you have any questions, please do not hesitate to contact us.
Your Name and Service Address
Rate: The rate classification applicable to this account.
Your meter was read on: The date your meter was read. If your meter reading was estimated for this billing period, it will be noted here.
Next meter reading on or about:
Your next scheduled meter reading date.
Account Number and Billing Date
Account Number is your identification number for this electricity account, which is required when contacting us by telephone or to access your account information online.
Billing Date is the date your electricity bill was calculated and the date to which charges for this billing period apply.
Previous balance owing
The total charges carried forward from previous bills as follows:
Previous Balance: The amount remaining from your previous bill.
Payments to: The amount of your payments up to and including the Billing Date.
Adjustments: Any adjustments applied to your account since the last billing period.
Forfeited Discount: If your payment was not received by the discount date, the amount of the forfeited discount will be displayed here.
Interest: If your payment is received after the Interest Date, interest charges apply for unpaid amounts of $50.00 or more.
Total electric charges
The total charges for the current billing period as follows:
Basic Customer Charge: The fixed monthly charge that is applied to all Domestic Service accounts.
Energy Charge: The total kWhs used during the billing period multiplied by the energy charge per kWh.
Discount: A credit you receive by paying your electricity bill in full by the Discount Date
Harmonized Sales Tax: By law, Newfoundland Power is required to charge 15 per cent HST on all electrical service bills.
As applicable, other items such as finance plan payments, Power of Life pledges and take CHARGE rebates will appear in this section.
EPP Monthly Charge
Equal Payment Plan (EPP) customers will see their monthly charge here.
Total Amount Due on or before
The total amount that is due and the date for which full payment is required in order to receive your discount. The total amount due includes:
Total electric charges or EPP Monthly Charge and where applicable, the
Previous balance owing, the Total area light charges and the Total other.
If the Total Amount Due exceeds $50.00, the date on which payment must be received to avoid interest charges.
Bill Message Area
Check here for important information about your electricity bill including rate information, explanation of estimated meter readings and payment reminder notices.
Equal Payment Plan Status
If you are an Equal Payment Plan (EPP) customer, the following information will appear in this box.
Plan start date: The month your current 12 or 10-month plan started.
Actual usage to date: The total amount of your actual electrical usage that has been billed to your account since the Plan start date.
EPP charges to date: The total amount of the monthly EPP charges billed to your account since the Plan start date
Deferred balance: The difference between your Actual usage to date and the EPP charges to date.
Meter Reading Information
Meter number: Your meter identification number.
If your meter has a multiplier, it will be displayed under the meter number.
The meter reading and date at the beginning and end of the billing period. The difference between the two meter readings is the amount of electricity used in kWhs.
Note that if your meter has a multiplier, you must multiply the difference between the two readings by the multiplier in order to determine the number of kWhs used during the billing period.
The total number of Days in the billing period, which will vary from month to month.
Your Past Energy Usage
To help you better manage your electrical usage, this table compares your current month’s electrical usage with the same month last year, including the kWhs used, the number of days in the billing period and the average kWhs
used per day.
If you have less than 12 months history at this address, instead of a table, you will see a graph showing the total kWhs used during each month.
This section identifies your name, address, account number, amount due, discount date and amount due after discount date. Please return this portion of your electricity bill
if you are paying in person or by mail to ensure that your payment is applied properly to your account. You may also include a donation to the Power of Life Project.
We offer many convenient payment options which are identified on the reverse side of your bill or you can visit our Payment Options section of our website for more information.
Learn how to save money and energy with takeCHARGE rebates and programs.