Outage information is updated every 10 minutes and includes power outages affecting 25 customers or more. Outages listed may not affect all customers in the specified location.
When an outage happens, an estimated restoration time or ETR is provided based on a number of factors, including location, weather conditions, and the time required to restore previous power outages in your area, among other factors. Once our crews arrive onsite to assess the damage and requirements for restoration, the ETR may be adjusted.
Use Search Outages to find details for a specific address.
If you are aware of an outage not listed, you can report online or contact us at 1-800-474-5711.
Outage Alerts will notify you by text and/or email when an outage is affecting your neighbourhood.
More InformationIt’s always a good idea to be prepared in case a power outage occurs.
Learn MorePower restoration during storms usually proceeds in a specific order.
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Learn how to save money and energy with takeCHARGE rebates and programs.
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