We are proud to offer a local Contact Centre, with Customer Service Representatives ready to take your calls between 8:00 a.m. and 5:00 p.m. Monday to Friday (8:00 a.m. to 4:00 p.m. summer).
Have an inquiry or want to access your account balance or last payment information with our automated telephone system? Call us today at 1-800-663-2802.
To obtain power outage information or to report an outage, downed wires or damaged utility poles, call 1-800-474-5711.
Deposit boxes are available for payments by cheque or money order at the following locations:
| Location: | |
|---|---|
| Burin, Green’s Road | |
| Carbonear, 30 Goff Avenue | |
| Clarenville, Manitoba Drive | |
| Corner Brook, 47 Maple Valley Road | |
| Gander, 6 Magee Road | |
| Grand Falls-Windsor, Trans-Canada Hwy | |
| St. John’s, 50 Duffy Place | |
|
Stephenville, 10 Utah Drive Port Aux Basques Office |
Learn how to save money and energy with takeCHARGE rebates and programs.
Saving Energy Starts Here