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Outage Centre

There are no known outages impacting 25 customers or more. To get information on smaller outages use Search Outages or call 1-800-474-5711.

Outage information is updated every 10 minutes and includes power outages affecting 25 customers or more. Outages listed may not affect all customers in the specified location.

Use Search Outages to find details for a specific address.

If you are aware of an outage not listed, you can report online or contact us at 1-800-474-5711.

Outage Alerts

Outage Alerts will notify you by text and/or email when an outage is affecting your neighbourhood.

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Report a Street Light Out

Report a street light out using our online form.

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Outage Types

Find out the reasons for both planned and unplanned outages.

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Prepare For An Outage

It’s always a good idea to be prepared in case a power outage occurs.

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How We Restore Power

Power restoration during storms usually proceeds in a specific order.

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