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Planned Outages

Planned outages are necessary to maintain our electricity system

Our goal is to provide you with the most reliable service possible. To do this, we need to ensure our electricity system is in good condition. We are responsible for operating and maintaining over 240,000 poles; approximately 12,000 kilometres of power lines; 130 substations; and, more than 60,000 streetlights.

Planned outages are necessary to allow our crews to perform preventative maintenance on our system. During these planned outages, we replace aging equipment and complete upgrades that allow us to serve you better.

Advanced notice is provided for planned power interruptions and they are also posted on our website two days in advance to allow customers and businesses adequate time to make any necessary arrangements.

We will invest approximately $90 million in 2015 to strengthen our electricity system for you and the communities we serve.