Click the sections of the sample bill for further explanation.
Your Name and Service Address
Rate: The rate classification applicable to this account.
Your meter was read on: The date your meter was read. If your meter reading was estimated for this billing period, it will be noted here.
Next meter reading on or about: Your next scheduled meter reading date.
Account Number is your identification number for this electricity account, which is required when contacting us by telephone or to access your account information online.
Billing Date is the date your electricity bill was calculated and the date to which charges for this billing period apply.
The total charges carried forward from previous bills as follows:
The total charges for the current billing period as follows:
As applicable, other items such as finance plan payments, Power of Life pledges and take CHARGE rebates will appear in this section.
Equal Payment Plan (EPP) customers will see their monthly charge here.
The total amount that is due and the date for which full payment is required in order to receive your discount. The total amount due includes: Total electric charges or EPP Monthly Charge and where applicable, the Previous balance owing, the Total area light charges and the Total other.
If the Total Amount Due exceeds $50.00, the date on which payment must be received to avoid interest charges.
Check here for important information about your electricity bill including rate information, explanation of estimated meter readings and payment reminder notices.
If you are an Equal Payment Plan (EPP) customer, the following information will appear in this box.
To help you better manage your electrical usage, this table compares your current month’s electrical usage with the same month last year, including the kWhs used, the number of days in the billing period and the average kWhs used per day.
If you have less than 12 months history at this address, instead of a table, you will see a graph showing the total kWhs used during each month.
This section identifies your name, address, account number, amount due, discount date and amount due after discount date. Please return this portion of your electricity bill if you are paying in person or by mail to ensure that your payment is applied properly to your account. You may also include a donation to the Power of Life Project.
We offer many convenient payment options which are identified on the reverse side of your bill or you can visit our Payment Options section of our website for more information.
Learn how to save money and energy with takeCHARGE rebates and programs.
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